SHIPPMENT METHODS
- CARRY FLAME FOLLOWS THE STANDARD SHIPPING METHODS.
- PARCEL WILL BE DELIVERED WITHIN 5-7 WORKINGING DAYS.
- CUSTOMERS SERVICE TIMEFRAME IS MONDAY – FRIDAY FROM 11:30 AM TO 6:00PM.
PROCESSING OF YOUR ORDER
- PLACEMENT OF THE ORDER: ONCE YOU WILL PLACE ORDER YOU WILL RECEIVE THE AUTOMATIC CONFIRMATION EMAIL ON YOUR REGISTERED EMAIL ADDRESS FOR YOUR CONFIRMATION WITHIN 5MINS.
- THE SHIPPMENT MAY OBSERVE DELAY DUE TO HOLIDAYS OR ANY UNCERTSIN CONDITIONS.
- CARRY FLAME WILL TAKE 12-24 HOURS TO VERIFY ALL THE DETAILS, ONCE THE ORDER IS VERIFIED YOU WILL RECIEVE A CONFIRMATION EMAIL WITH TRACKING INFORMATION AND THE SHIPPMENT PROCESS WILL BE INITIATED.
- EVERY ORDER UNDERGOES A SECURITY CHECK IN CASE OF ANY DISCREPENCY WE HAVE FULL RIGHT TO CANCEL THE ORDER.
LOST PACKAGES
PLEASE BE AWARE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, CARRY FLAME RELINQUISHES RESPONSIBILITY FOR ANY LOST, DAMAGED, OR STOLEN ITEMS. ALL ASSOCIATED RISKS ARE ASSUMED BY THE COURIER.
PRE- ORDER POLICY
ITEMS MARKED AS PRE-ORDER ARE SCHEDULED TO SHIP UPON ARRIVAL AT OUR FACILITY. ALL CUSTOMERS ARE CHARGED AT CHECKOUT FOR PRE-ORDER ITEMS USING THE PROVIDED PAYMENT METHOD. ONCE AN ORDER IS PLACED, WE CANNOT CANCEL OR MODIFY IT. IF YOU HAVE ANY QUESTIONS, PLEASE REACH OUT TO OUR TEAM AT ORDERSUPPORT@CARRYFLAME.COM.